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I just signed up for this service on a whim, and after finding out that their product offering is terrible and they don't even have a search bar I quickly wanted to cancel. After not being able to find a cancel button anywhere, I Googled reviews of the site and quickly freaked out after seeing that everyone has had this problem. This review is to help anyone who is looking for a way to cancel before they are charged. After carefully reading... Read more

Was this review helpful? 16 5

Yes, I went back and read the ONE and only email...it does say that at the very bottom of the email thread, technically you protect yourselves but in the same context you have lost me...you still have not gone the extra mile in reminding me of the costs, and as you can see by my account I NEVER read again from that initial trial period. My customer experience has been poor and no engagement came from you or any other agent, the available books... Read more

Was this review helpful? 0 0

They stole my bank information and charged me for something that I never signed up for then cancled me the day my bank account was charged . Do not trust them uf u sign up for email notifications they sign u up without ur knowledge and get ur bank info from any googleplay apps u may pay for. In my case it was boohub..i never recieved an email from them during this month i supposedly signed up for so i had no idea and they new i didnt Read more

Was this review helpful? 1 0

Signed up for free trial. Emailed to cancel (limited contact options and no option to cancel) Told after they took money from my card without notification that they had not received this. Poor books Poor site navigation Poor communication Poor service Don't waste your time!

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Unbeknownst to me, I subscribed to this cowboy outfit years ago and I don't even remember their name. What happened to me is they deducted $30NZD from my account today...what the ***! I rang my bank straight away then investigated this outfit and sent a brutal and direct email to them (a few choice words in content). Basically what they're telling me is because I never answered their *** email probably 2 years ago...email about opt out or... Read more

Was this review helpful? 1 1

Why am I being charged almost €20 a month by this company. I liked the site and definitely didn't sign up for anything, I thought I had learned my lesson from a previous scam and avoid them like the plague. I have had no success with customer services. Any advice would be appreciated. To post this message I am being asked to admit that I have read the Terms and Conditions. I haven't because why should I when I never agreed to them in the first... Read more

Was this review helpful? 4 2

Consumer "help" are no help at all! While on line I thought I was simply reviewing the titles of books available; however, somehow I actually joined the "book club". After a couple months I learned that I was being charged a monthly fee and I hadn't even gotten the free sample. When I called the customer service line I learned that nothing could be done about my problem -- no refund and no free sample. They did offer, however, to end my... Read more

Was this review helpful? 2 3

I signed up for the free membership to try out the audio books of "All You Can Books". I ended up canceling the membership that same day... or so I thought. After "canceling" my membership I logged on to the website through my account and could not find any place for credit card information and could not find my specific credit card information. I concluded this meant I had been successful in canceling my subscription... WRONG. They charged me... Read more

Was this review helpful? 4 1

Charged me for no reason, just because I signed up for a free acccount. I see a charge of $19.99 after 30 days. I called and they said it's my own fault and when I sign up I am subscribed. What the ***? I signed up only because I wanted to search for an audiobook I was looking for. And they didn't even have it.The guy was extremely rude and unpleasant. Please please do not get rid off by signing up. DO NOT GIVE THEM ANY INFO. This company is... Read more

Was this review helpful? 2 6

BEWARE of this site. First all the selections are old I mean very old as in ancient. They fail to state that the "thousands of titles" they boast of are all in the public domain and are available for free elsewhere. Secondly, when you check that little box you know the one says you have read their terms and agree to them you are also agreeing to an automatic renewal and a charge to your credit card the one they required for that free trial... Read more

Was this review helpful? 7 3
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